Client service specialist Interview Questions

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Xerox
Client Manager was asked...3 January 2013

Why is a tennis ball fuzzy?

34 Answers

The fuzz creates drag which helps stabilize the flight path of the ball. This principle is also used with dimples in Golf balls. Less

It has no hands to hold the razor!

To help your walker slide gently across the floor

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Google

Q. What is it about Google that inspires you?

17 Answers

Research

Its innovations and creativity!! Whenever, there is a special occasion, the way it portrays on Google chrome search, it is inspiring!! I believe that Google knows that its real asset are humans, that's why interacting with common people like this makes it unique!! Google has its unique selling point! Less

Research.

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J.P. Morgan

How do you find yourself working with the team?

12 Answers

and Have you got a feedback since then ?

I haven't got any feedback since them.....

Really ? have you tried to send them an email ? because I had a first round interview with them and never heard back as well Less

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Active Network

Most unexpected question: Describe to me the process and benefits of wearing a seatbelt.

10 Answers

Process: put buckle into socket until it locks. Benefit: your face doesn't become shredded to hell when it goes flying through the windshield in an accident. Less

Process (front seat manual seat belt only for simplicity): Prerequisites: - Be inside car. - Be seated. - Be unbuckled. Step 1: move the hand farthest from your nearest window over your opposite shoulder, reaching just behind the window frame for the belt buckle. Step 2: Grab it and pull your hand across your body in a downward fashion, reaching for the space between your seat and the seat next to you, where you'll find the socket into which the buckle locks. Step 3: Match the hole in the socket with the buckle. It may take some practice. Step 4: CLICK! Benefits (from most to least likely to happen): - Avoiding minor injuries from hitting your head against the windshield when the person driving brakes too hard all of a sudden. - Being able to slide your nail against the side of the belt, making a "swish" noise which will potentially annoy everyone else inside the car, for endless fun. - Achieving a false sense of security. - Avoiding fines for not using it (where applicable). And not having to use one of these: http://static2.stuff.co.nz/1368495490/264/8670264.jpg - If you do end up having a real car crash, you won't have to worry about any nasty sequels, as you'll likely die caught in its relentless grip as your car explodes. - Avoiding dying when the car comes to an abrupt stop after having gathered enough momentum to throw you off through the windshield. Less

flight attendant, assume crash position...

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Fisher Investments

Are your parents disappointed with your career aspirations.

7 Answers

Right on, J. My answer would be "Well, Dad saddled me with his dreams of being a major league pitcher, but when he died of prostate cancer 12 years ago I kinda had to forgive him. My mother loves me regardless of my career. Allow me to turn the question around, if you will. Are your parents disappointed that you failed charm school?" Less

The question is intended to see how you deal with criticism and pressure. Can you shake off the implied insult of a question that should be answered the same as if they had asked, "Are your parents proud of your career aspirations?" Just answer truthfully: - If your parents are disappointed in you, what made you desire your career anyway? - If you chose to follow their desired career path for you, was there something you liked more, and if so, why didn't you choose that? - If you chose your career, and they're pleased, then nice work. I chose a profession that can be both fun and challenging, provides job security, and pays enough to provide for a family, and they're proud of that. Less

I also agree this is somewhat inappropriate. I would probably answer rather sarcastically - though truthfully: Since my father died at age 47, I imagine he's a lot more disappointed about that than me; for that matter, so is my mother. Less

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Burberry

why would you like to work with us ?

6 Answers

My greetings to everyone who contributed to the success of the brand

I always connected with the brand and was inspired by the heritage and design of the products burberry has. It has a brand that values its heritage and still keeps up with modern times and blends the two together perfectly. Less

Classy stylishly smart Love ‘em all

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Brown & Brown Absence Services Group

I asked them what the turnover rate was like and if they ever laid anyone off. They seemed to be caught off guard by this question, and were not forthcoming with their answers.

5 Answers

I was told the company was growing and they never laid anyone off before

Over 150 between 2014-2015. They fire people constantly. It is like a cult! Don't believe a word they say. Less

Don't let the arts & crafts, or crazy games fool you. You can't get up and go the bathroom without it being a pain. Less

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Schlumberger

Tell us why we should NOT hire you?

6 Answers

If you want to loose out on a great team meme we you should not hire me 😃

If your workplace ethics is very toxic, you can do me a great favor by not hiring me. This is because I don't function well in an environment where I couldn't walk up to a colleague asking for suggestions and feedback about my designs. Less

Thats upto you to find out :D

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Boostability

How would you respond to an angry client?

4 Answers

Excuse me but may I help you find something! Your looking for

I'm sorry that your having a bad day but may I help you find something?

May I help you find something no okay you guys have a wonderful day

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Opcity

Would you be willing to take your 20 years of management experience and throw it away to come work for peanuts?

3 Answers

Dumbo worked for peanuts too and he was famous!!!

The top reps are making 70K plus a year. If that's peanuts, you're nuts.

Considering hard work doesn't scare most people from an opportunity with an industry leader, yes. We would. Less

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