Technical Support Associate Interview Questions
Technical support associate interview questions shared by candidates
Top Interview Questions
The most difficult question I had to answer was about the gaps I had in my career. They wanted to make sure that I wouldn't be quitting soon. I had ventured into business with my cousin in my native but had to get back to Bangalore as he was in a position where he could manage things on his own and I wanted to pursue my career in Tech Support to help me get into IT later on. to ring the bell in dell ! |
Technical Round can be tricky as they might ask questions after going thru the expertise of the candidate. |
The operations round had a flurry of questions fired at me and I really got stuck when I had to explain the RAID arrangement for Hard Drives. |
about yourself why did you want to join the company |
What was the salary that I was Expecting. |
Why would a higher hertz memory not work with a lower hertz memory as dual channel? |
✔ What are the series of troubleshooting steps for a slow responsive computer? |
personal introduction |
What is DNS? What are the different ways to retrieve IP? How to run commands on windows? What is blue screen error? |
Different topics were given to test communication skills. Topics included : Education system in India, social media, women empowerment,etc. |
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