Job Title: UTS Associate (User Experience, Testing, and Support) – Fresher

Location: [Visakhapatnam, Andhra Pradesh] Onsite

Job Type: Full-time

Company: [Novisync Ind Pvt Ltd]

Novisync is a forward-thinking
company dedicated to delivering top-notch products and services to our clients.
We believe in the power of innovation, and we strive to create user-centric
solutions that meet the highest quality standards. We are currently seeking enthusiastic
freshers to join our team as UTS Associates.

Job
Description

As a UTS Associate, you will play a
crucial role in ensuring that our products deliver exceptional user
experiences, meet rigorous testing standards, and receive ongoing support. This
entry-level position is designed for recent graduates who are eager to learn
and contribute to various aspects of product development and customer
satisfaction.

Key
Responsibilities

• User Experience (UX)
• • Collaborate with the design team to create wireframes,
    prototypes, and user flows.
  • Gather and analyse user feedback to identify areas for
    improvement.
• Testing
• • Participate in manual testing of
    software products.
  • Assist in writing and executing test cases to identify
    defects and ensure product quality.
  • Work closely with developers to understand and resolve
    issues.
• Support
• • Provide first-level support to customers by responding
    to inquiries and resolving technical issues.
  • Document common issues and their resolutions to help
    improve support processes.
  • Collaborate with the product team to suggest
    enhancements based on customer feedback.

Qualifications

• Bachelor’s degree in Computer Science, Information
  Technology, Human-Computer Interaction, or related fields.
• Basic understanding of UX principles, software testing
  methodologies, and customer support practices.
• Strong communication skills and the ability to work
  well in a team.
• Attention to detail and a proactive approach to
  problem-solving.
• Willingness to learn and adapt to new tools and
  technologies.

What We Offer

• Ongoing support on UX, testing, and support.
• Opportunities for growth and professional development.
• A collaborative and supportive work environment.
• Competitive salary and benefits package.