Express Solicitors reviews about "opportunity"

63% positive business outlook

Reviews by job title

29 reviews
3.0
7 Oct 2025

Ok

Recommend
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Business outlook

Pros

Commission structure and training opportunities

Cons

High targets and a lack of guidance

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Express Solicitors Response
7mo
Thank you for the 3* review. We are pleased that you enjoy our commission and the training that we offer all staff. This has been a cornerstone of what has made us a top 100 law firm, which continues to grow and support our growth over the past 25 years, ultimately becoming the best and largest claimant law firm in England and Wales. Regarding targets, these are reviewed annually and are based on your cases. We offer comprehensive benefits to our employees which are reviewed year on year. We operate an open-door policy and weekly supervision for all staff to discuss cases and their progression.
5.0
23 Jan 2025

Hard to beat

Recommend
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Pros

Training and personal development opportunities are second to none. Promotion and progression genuinely achievable. Supportive and encouraging senior management. Clearly identifiable and achievable targets. Friendly and helpful staff across all departments. Large modern office with use of a gym.

Cons

Pay transparency/equity above NQ level would be welcome as would salary increases in line with promotions for existing staff.

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Express Solicitors Response
1y
Thank you so much for the 5*review. We are pleased to hear you are enjoying working with the business. We always welcome Feedback and you are more than welcome to come and speak with HR about your ideas on how to improve the business. We believe the 3/2 hybrid module allows for the best blend of hybrid working for colleagues, as it means you have an equal amount of time in the office and at home to manage cases and workloads. Regarding Pay and Bonuses, we offer regular salary reviews and for those always hitting targets, this is the time to demonstrate why you deserve a pay increase. Regarding Bonus, the scheme is designed to focus on case outcomes rather than focus on concluding cases, but we appreciate the idea.
5.0
23 Jan 2025

Enjoyable place to work!

Anonymous employee
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Pros

Express Solicitors offers a supportive environment for staff and highly encourages development and progression through in house Professional Support and External training. Plenty of opportunity to increase skill base and customer service skills. My own personal experiences with Management across all levels have been nothing but positive. Everyone is very approachable and happy to offer guidance. The team are friendly and supportive of one another. Additional benefits include active social calendar both within Departments and companywide, Equality Diversity and Inclusion Committee, Peer Mentoring Scheme, gym on site, close to local public transport links.

Cons

Parking is a bit of an issue, but as is the case across plenty of large businesses. There is parking local to the building a short walk away.

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Express Solicitors Response
1y
Thank you so much for the 5-star review. We are pleased to hear you enjoy working with the business. Parking for any business is a struggle, but we agree with you that there are many alternative options available other than our busy car park that are very close and convenient for our colleagues to use.
1.0
14 May 2026

You won’t want to stay

Anonymous employee
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Pros

Transport links not too bad although if you do drive to work prepare to have to be in early as parking is a nightmare and only the partners are allowed to block each other in - not the rest of the firm

Cons

These comments relate to El team which I would not recommend. Due to the way the team is run they are struggling to get/keep PAs and Legal Secs because of how they are with staff. If your face doesn’t fit or if you are not in with the PA to head of dept you will get nowhere but if you are in the click you will be left alone or if you wfh full time you also get away with everything. Other staff should also be given the opportunity to wfh full time. I agree with the comment about the draconian sick policy unless your face fits then you will be paid no matter how Long you are off. It is always the same people drawing the short straw but no point in saying anything as nothing changes plus if you do say something it goes against you.

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Express Solicitors Response
1w
Sorry to receive a negative review. We are lucky to offer free parking to our staff. There is a strict policy in place prohibiting blocking another vehicle, which leads to more problems. Common sense must prevail. We are proud to offer a rewarding career and think a lot of our secretarial community, we have our support bonus and private healthcare to all after 2 years service which is a very highly paid benefit. Yes it is 5 days paid sick and yes there is discretion which is reviewed on a number of factors such as longevity, work and attendance and nature of the issue. All aspects are considered in the round. We look after hard working people! There is a clear WFH Policy in place (very fair, 50/50), and we do review attendance.
5.0
22 Jan 2025
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Pros

I have worked for Express Solicitors for 7 years and I am really happy and proud to work for a company that cares for its employees as well as its clients. When I started 7 years ago I worked in admin and since then I have been a file handler, team leader and now a team manager. Throughout my journey at Express I have always felt encouraged to progress within the firm, and not only that I have also been given the support and opportunity to learn the skills I needed to progress. My manager at Express has been fantastic, I have never felt like she is too busy for me or that a question or issue I have faced has been an inconvenience to her whether that be big or small. I feel like my manager values our opinions and encourages us putting our ideas and opinions forward. We recently moved into a new building and its been great! not only do we have a fresh new space, but we also have access to a roof terrace and free access to the onsite gym which is brilliant and a great perk. Express offers many employee benefits, a few that have stood out to me are the Employee Assistance Program, EDI Network, Football Team, Netball Team, Free Eye Tests up to £25, Bike to Work scheme and more.

Cons

I am very happy working for Express but a few perks that could be added could be: Office WIFI for staff Christmas Holiday (reinstated)

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Express Solicitors Response
1y
Thank you so much for the 5*review, We are pleased to hear you enjoy working with the business. We always welcome Feedback and you are more than welcome to come and speak with HR about your ideas on how to improve the business so we can look at logistics. The business decided to move away from the Christmas closure to allow staff the freedom to choose how they fully use their holiday entitlement (which has been reflected in the holiday entitlement increase of 3 days), but we welcome your feedback.
3.0
2 Sept 2024
Recommend
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Business outlook

Pros

Great training and progression opportunities

Cons

Long hours and a lot is expected from you

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Express Solicitors Response
1y
Thanks very much for your review, We are really proud of the level of training we provided our junior lawyers, from our award winning Graduate Scheme (Princess Royal Training Award) to our in-house Express Certificate for Trainees. We want our future solicitors to be the best that they can be, to allow them to deliver the quality of service we promise our clients. We carefully set working hours for our client’s convenience and generally speaking those hours are 8.30am to 5.30pm with an hour for lunch – many staff using the roof garden, gym, or town hall area for a proper break. Work life balance is important and we want to make sure that our staff as well as our clients are properly looked after – a professional career is about building skills and experience and we are very proud of our work helping injured clients with legal expertise.
2.0
29 Aug 2025

Management made me miserable

Anonymous employee
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Pros

Some nice and friendly people work there who are always happy to have a chat and help you if they can. There are some good learning opportunities for someone at the beginning of their career. Onsite gym - not the biggest but has everything you need Great Equality and Diversity network

Cons

After three months at Express Solicitors, I was already dreading the commute to work. Not because of the workload or upcoming deadlines, but because I found the environment toxic and isolating. My manager regularly belittled me and made me feel stupid for asking questions. If you’re not one of their favourites, expect to feel excluded and unsupported. I often spoke more with other departments than my own team. I would also hear my manager talk about other team members behind their back so I can only imagine what they were saying about me. The office isn't as bad as other reviews make it out to be. You can tell the company have invested a lot of money into it and it is fit for purpose, but the parking situation is poor. You need to arrive by 7:30am at the latest to get a space. Pay isn't great, and management’s lack of trust and empathy made an already demanding job even harder. I started applying elsewhere within months as I was unable to see a future in such a negative culture.

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Express Solicitors Response
9mo
Thank you for your feedback. We have reviewed this in full and would like to set the record straight. We are pleased that you enjoyed working with your colleagues. Express is a firm that has always prided itself on teamwork and a good working culture of togetherness. As well as the benefits and our award-winning Training Programme. We Pride ourselves on our Culture and togetherness that has been integrated into the firm, especially as a Successful top 100 Law Firm. Managers are given coaching and training on how to maximise staff performance, and we maintain an open-door policy for support. There is no favouritism. The Salary provided to Litigation Assistants is incrementally competitive and above most firms in the Manchester area, alongside being given 5 weeks of bespoke training before joining a department, unlike any other firm. In regard to parking, yes, there are limited 100 or so spaces for colleagues to park in. However, compared to City Centre firms (where there is none and if any is very expensive), we have free parking and good alternative parking around the office available to use.
5.0
1 Jul 2024
Recommend
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Business outlook

Pros

Express Solicitors has a great equality and diversity ethic and the themes of equal opportunities really run through all parts of the business. They have some of the most talented solicitors in the industry and are devoted to progressing talented newcomers to the role too. The training is second to none. Staff retention is excellent.

Cons

Its in Manchester so the weather isn't often good enough to really enjoy the roof garden... (but then the pool table and gym are available in all weather so we cope!)

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Express Solicitors Response
1y
Thank you for taking the time to leave us such positive feedback. We are please to know that our employees are enjoying working here.
4.0
21 Jul 2025
Recommend
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Business outlook

Pros

Friendly atmosphere. Training was second to none. Great progression opportunities. The only reason I left was because it wasn’t the area I wanted to be in. But I would recommend

Cons

I can’t think of any cons, I think the targets etc are typical of PI firms

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Express Solicitors Response
10mo
Thank you for your feedback and we are pleased that you enjoyed your working environment. We are very proud of the award-winning training we offer our staff. Thank you for the recommendation.
5.0
16 Oct 2024
Recommend
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Business outlook

Pros

Lots of progression opportunities to get qualified

Cons

Can’t think of any at all

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Express Solicitors Response
1y
Thank you so much for your review. We heartily agree, and it means the world to us to receive this. We are so proud of our progression opportunities, and we have lots of plans to keep progressing!
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