Reviews by job title

410 reviews
2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

- 7% 401(k) match (although only funded once a year) - $500 Wellness credit to use towards a gym membership, new work clothes, college tuition and so on. - Not too pad when it comes down to PTO policy.

Cons

- Extremely old technology. - Bad products (it’s hard to sell when your products are simply bad). - Everything takes twice as long to happen at KeyBank (when it comes down to processes). Everything is manual, nothing is automated. - Commission pay is all over the place, extremely hard to understand and unreliable. There are so many rules about what qualifies for commission and what doesn’t that it’s hard to keep up. - As a licensed banker, you will compete with your non-licensed teammates for investment referrals. - Cheap company. Instead of hiring more people, they will use a Private Client Banker at the teller line if needed. - Banks open Saturday. - Paperwork for every single small thing. - Commission pay for licensed bankers is at the mercy of your Private Client Advisor. If they forget to add your name when closing an investment deal, you get nothing. It happens quite often in every single branch. - Expensive health insurance plans. - Not a lot of growth opportunities if you aren’t in WA or Ohio.

4.0
3 Feb 2026

Big company; good people

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People cared about each other

Cons

Nothing negative to say at this time

2.0
7 Mar 2026

Out of touch upper management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Vacation time and matching 401(k) contributions.

Cons

Out of touch upper management, constant reorganizations, laughable health benefits, and AI first people last initiatives.

Viewing 1 - 3 of 410 Reviews

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