Amazon Customer Service interview questions
Average interview difficulty
Very positive interview experience
How others got an interview
- 19%Campus recruitingCampus recruiting
- 5%Employee referralEmployee referral
- 2%RecruiterRecruiter
- 2%OtherOther
- 1%In personIn person
- 1%Recruitment agencyRecruitment agency
Interview search
134 interviews
Amazon interviews FAQs
- Customer Service applicants have rated the interview process at Amazon with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service roles take an average of 4 days to get hired, when considering 48 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 17 days.
- Common stages of the interview process at Amazon as a Customer Service according to 48 Glassdoor interviews include:
Presentation: 14%
Skills test: 14%
Phone interview: 12%
One on one interview: 12%
IQ intelligence test: 11%
Personality test: 10%
Background check: 9%
Other: 9%
Group panel interview: 8%
Drug test: 2%
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