I applied online. The process took 1 week. I interviewed at Amazon (Cleveland, OH) in Sept 2016
Interview
Fill out the application online that took about in total maybe 30 minutes (not including assessments). Very easy and simple. Before application submission I was prompt to take a personality assessment (about 100-150 questions) after personality assessment I was directed to take the virtual customer service training assessment. 3 questions that consist of customer data entry, looking up order numbers, routing test call, etc.