Job Description:

Company: SPARK+ / SOLO Network

Role Details:

Role: Product Operation Associate
Type: Full-Time
Work Mode: Remote

Pay: ₹14,000.00-₹18,000.00 per month

Job Description:

About SPARK+

SPARK+ is a global product innovation company working across Web 2.0, Web 3.0, AI, blockchain, and modern technology solutions. With a presence across the USA, Europe, Asia, and Australia, SPARK+ supports businesses through product discovery, development, marketing, and launch.

SOLO Network, the flagship product of SPARK+, is an AI-powered upskilling and credential-first ecosystem built for learners, institutions, and employers. The platform connects learning, skills, credentials, employment, and opportunities into one ecosystem designed to help students become industry-ready.

We are looking for a Product Operations Associate who can support product coordination, user engagement, operational workflows, testing, communication, and cross-functional activities related to SOLO Network and SPARK+ initiatives.

Key Responsibilities

• Support day-to-day product operations and coordination activities.
• Coordinate with internal teams including product, operations, marketing, and support.
• Assist in managing user onboarding and engagement activities.
• Track user feedback, issues, and operational updates
• Help test platform features and report bugs or improvement areas.
• Maintain and organize operational data using Excel or Google Sheets.
• Support product documentation, reports, and internal updates.
• Assist in workflow management and process coordination
• Communicate with learners, institutions, employers, and community partners when required.
• Monitor operational tasks and ensure timely follow-ups
• Support webinars, product demos, and virtual engagement activities
• Conduct basic research related to user experience, competitor activities, and product improvements.

Requirements

• Strong communication and coordination skills.
• Good organizational and follow-up abilities.
• Basic understanding of digital products or SaaS platforms.
• Ability to work with multiple teams and tasks.
• Attention to detail and problem-solving mindset.
• Familiarity with Excel or Google Sheets.
• Basic understanding of product workflows and operations.
• Ability to manage tasks in a structured and timely manner.
• Willingness to learn and adapt in a fast-paced environment.
• Professional attitude and consistency in work.

Good to Have (Not Mandatory)

• Exposure to product operations, customer support, or coordination roles.
• Basic understanding of AI, edtech, SaaS, or digital platforms.
• Experience using project management or collaboration tools.
• Interest in technology, education, or upskilling platforms
• Experience with user engagement or operational support activities.

What You'll Gain

• Hands-on experience in product operations and coordination.
• Opportunity to work on real product workflows and operational activities.
• Exposure to global clients, institutions, and tech-driven products.
• Experience working on SOLO Network, the flagship product of SPARK+
• A supportive environment focused on practical learning and growth.
• Opportunity to build communication, operational, and coordination skills.

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off

Work Location: Remote

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:

• Flexible schedule
• Paid time off
• Work from home

Work Location: Remote