Pros
Some really talented AR pros who have stayed the course.
Cons
Let the facts speak for themselves: In the last 12 months, no less than four members of the Exec leadership team have exited the business; Either voluntarily or were walked out. By in large, this was the 'new' exec team put in place post EQT acquisition. Chief Marketing Officer: Gone. Chief Product Officer: Gone. Chief Commercial Officer: Gone. Chief Customer Officer: Gone. Many more staff from 'Senior Leadership Team' have either walked out or were dismissed. People with 8+ years there, not happy with the direction or leadership, moved on to other opportunities. The company has decided that the 'rule of 40' trumps all else in the pursuit of increasing revenue and aggressively reducing costs. This means several waves of reductions, even when profitable. The company would have a policy not to pay its vendors in a timely manner and systems were constantly being turned off as a result. (The irony of 'Billtrust').