Lumen Tech Support Interview Questions
Updated 10 Sept 2016
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Found 6 of over 977 interviews
Popular
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Interviews at Lumen
Experience
Positive100%
Getting an Interview
Applied online60%
Recruiter20%
Recruitment Agency20%
Difficulty
2.0
AverageHardAverageEasy
Interviews for Top Jobs at Lumen
- Software Engineer (87)
- Customer Service Representative (20)
- Senior Software Engineer (19)
- Software Engineer Trainee (17)
- Intern (16)
- Network Engineer (14)
- Sales and Care Associate (Call Center) Inbound (14)
- Account Manager (14)
- Engineer II (11)
- Java Developer (10)
- Project Manager (10)
- Software Developer (9)
- Sales Representative (9)
- Trainee Software Engineer (8)
- Customer Service and Sales Representative (8)
- Retail Sales Associate (7)
- Analyst (7)
- Sales Engineer (7)
- Network Technician (7)
- Manager (6)
- Tech Support (6)
- Technical Support (6)
- Engineer (6)
- Software Development Engineer (SDE) (6)
- Engineer I (5)
- Lead Sales Engineer (5)
- Sales Manager (5)
- Associate Engineer (5)
- Account Manager II (5)
- Program Manager (4)
Anonymous Employee in Omaha, NE
Accepted Offer
Positive Experience
Easy
Interview
Application
InterviewI applied online. The process took 5 days. I interviewed at Lumen (Omaha, NE) in Dec 2015
Basic behavioral questions and a times computer aptitude test, follow up interview after that- I applied from out of state so did not have an in person interview, the recruiter was very helpful. I have heard recently that they are not very honest about the hours, be very direct about the hours, you will work weekends regardless of what they say. Also inquire how your hours will change once you get promoted to another product, i.e Prism, as this is a 24 hour availability product and you will have to bid on shifts.
Interview Questions
- What would you do first if your computer wasn't working
Be the first to find this interview helpful
Anonymous Employee
Accepted Offer
Positive Experience
Average Interview
Application
InterviewI applied online. The process took 3 weeks. I interviewed at Lumen in Jun 2015
Submitted application online, assessment test, email to schedule interview. phone interview process with recruiter for about and hour. Went over brief overview of the company, the position, and what to expect.
Interview Questions
- Why should we hire you?
- What have you done in tough situation at your previous or current job and what was the resolution to the problem?
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Opens the Fishbowl by Glassdoor site in a new window
Anonymous Employee in Bangalore
Accepted Offer
Positive Experience
Average Interview
Application
InterviewI applied through a staffing agency. The process took 3 weeks. I interviewed at Lumen (Bangalore) in Oct 2013
Round one- Telephonic- Technical and communication ( Lotus notes application related) Round two- Face to face- Technical with manager Round three- Client round- Telephonic- Core technical ( Lotus notes application related) Roung four- Face to face- Experience related and stability and the company process related Round five- HR round- Salary discussion and job related Round six- Flat market test- Online- Technical and grammar related
Interview Questions
- Callender related issues in lotus notes: Can you send the email conversations between few people as a meeting invite to the same people or many withouth attaching the file by saving it in a different format or by pasting the conversation in the description window. If yes, HOW?
Be the first to find this interview helpful
Anonymous Employee in Cape Coral, FL
Accepted Offer
Positive Experience
Easy
Interview
Application
InterviewI applied online. The process took 4 weeks. I interviewed at Lumen (Cape Coral, FL) in Oct 2012
Received email for phone interview. During the phone interview they asked me about my past experience and asked me to try and cell them a cell phone to see how my tone of voice was. Overall it was a pretty simple task and can be completed by anyone with just a little bit of experience.
Interview Questions
- asked me to try and cell them a cell phone to see how my tone of voice was
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Anonymous Employee in Monroe, LA
Accepted Offer
Positive Experience
Easy
Interview
Application
InterviewThe process took 3 weeks. I interviewed at Lumen (Monroe, LA) in Sept 2011
I was basically brought in and asked about my experience. I was then asked questions pertaining to the responsibilities of the job, and how well I would feel that I would be able to perform them. It was a very straightforward and comfortable experience.
Interview Questions
- How comfortable would you be helping an old lady find buttons on her remote over the phone?
1 person found this interview helpful
Anonymous Employee in Orlando, FL
Accepted Offer
Positive Experience
Easy
Interview
Application
InterviewI applied through a recruiter. The process took 1 day. I interviewed at Lumen (Orlando, FL) in Mar 2010
the process was great they had questions regarding tech support.
Be the first to find this interview helpful
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