Sutherland Customer Service Representative (CSR) interview questions

couple of steps, could be shortened (remote position) tech test system knowledge role play one way virtual then actual interview. nothing left to say but has to be at least thirty words long good luck.

It was a light hearted conversation in which I was asked questions regarding my interest in the company, industry and role. I was also given the opportunity to ask clarifying questions about the employment conditions and benefits, which were answered clearly and inn a straightforward manner, no evasiveness whatsoever.