Major Action and Support Actions

• Coordinate and monitor multiple projects to ensure timely delivery, SLA adherence, and quality standards.
• Develop and maintain project plans, trackers, and timelines; proactively identify risks, dependencies, and bottlenecks, and implement strategies to mitigate them.
• Partner with stakeholders to understand requirements, refine briefs, and ensure alignment on scope, timelines, and outcomes.
• Support business and market analysis by tracking trends, synthesizing insights, and interpreting key performance metrics.
• Drive project execution and governance, ensuring outputs are structured, accurate, and aligned to business objectives.
• Prepare executive-ready reports and dashboards that clearly summarize progress, insights, risks, and recommendations.
• Conduct quality checks to ensure consistency, accuracy, and adherence to defined standards.
• Identify process improvement opportunities and contribute to standardization and best practices.
• Track risks and issues, ensuring timely escalation, mitigation, and resolution.
• Incorporate stakeholder feedback to enhance delivery quality and effectiveness.
• Participate in and contribute to Learning & Development (L&D) initiatives, facilitating training sessions and capability-building activities for team members.
• Utilize MS Office applications and other tools for effective project documentation.

Competencies

• Project Management Expertise: Demonstrates a strong understanding of project management principles, methodologies, and best practices. Capable of planning, executing, and closing projects efficiently while managing resources, timelines, and budgets effectively.
• Stakeholder Management: Exhibits strong leadership skills with the ability to lead, motivate, and manage a diverse team. Fosters a collaborative environment and ensures team alignment with project goals and organizational objectives.
• Business Acumen and Market Awareness: Applies strong business understanding to assess market trends and performance indicators, enabling effective project planning, prioritization, alignment with business goals, and value-driven delivery.
• Quality and Process Orientation: Maintains a high standard of quality in all deliverables. Implements and adheres to quality control processes, conducts regular assessments, and continuously seeks opportunities to improve processes and enhance project outcomes.
• Risk Management, Analytical Thinking, and Problem Solving: Proficient in identifying potential project risks and developing contingency plans to mitigate them. Possesses strong analytical skills to identify issues, analyze data, and develop effective solutions, ensuring readiness to implement plans when necessary.
• Technical Proficiency: Proficient in using project management software and tools like Monday.com, as well as MS Office applications like Word, PowerPoint, and Excel. Capable of leveraging technology to streamline project documentation, branding, and content practices.
• Adaptability and Agility: Demonstrates the ability to adapt to changing project requirements and environments. Takes initiative in identifying and addressing project needs, managing multiple projects simultaneously, and adjusting priorities as needed.
• Communication and Interpersonal Skills: Possesses excellent verbal and written communication skills, able to convey complex information clearly and concisely to stakeholders, team members, and clients. Demonstrates a strong commitment to client satisfaction by actively seeking feedback and implementing improvements to exceed client expectations.

Minimum Required Degree

• MBA in Marketing, Entrepreneurship, Operations, Media and Communication, or a related field.

Technical & Tools Expertise

• Advanced proficiency in MS Excel, including data analysis, pivot tables, dashboards, and reporting.
• Working knowledge of MS PowerPoint is desirable.
• Experience with project management/workflow tools, including one or more of the following: Monday.com, Asana, MS Project, Smartsheet, Jira, Trello, and Microsoft Planner.
• Familiarity with collaboration and documentation tools, including SharePoint, Confluence, and Notion, is an added advantage.
• Exposure to data visualization tools such as Power BI and Tableau is good to have.

Experience

• 305 years of experience in PMO, project coordination, business operations, or similar roles.
• Experience working with global stakeholders within a corporate or GCC environment.
• Strong exposure to business analysis, market insights, and performance tracking.
• Demonstrated ability to manage structured project tracking and reporting.

Certifications / Additional Advantage

• PMP or equivalent certification preferred.
• Exposure to business analysis, risk management, or process improvement frameworks.
• Experience supporting market research or strategic business initiatives.

Knowledge, Skills and Ability

• Project Management
• Stakeholder Management
• Business & Market Understanding
• Analytical Thinking & Problem Solving
• Research & Insight Generation
• Communication & Presentation Skills
• Risk Identification & Resolution
• Technical & Tool Proficiency
• Adaptability & Learning Agility
• Attention to Detail
• Interpersonal Skills

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level, these benefits may improve:

• Medical Insurance and Parental Medical Insurance
• Accidental Insurance and Life Insurance
• Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme
• Flexi Benefits Plan – Tax Savings Plans
• Educational expense reimbursement
• Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day

Other benefits include:

• Employee Wellness Programs
• Training programs
• And more..

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.