Superior HealthPlan Reviews

Updated 6 May 2021

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3.6
67%
Recommend to a Friend
75%
Approve of CEO
Superior HealthPlan President and CEO Mark Sanders
Mark Sanders
38 Ratings
Pros
  • "Great benefits, cares about employees, focus on low attrition rate(in 10 reviews)

  • "Pay and benefits (excluding maternity or paternity) are strong(in 8 reviews)

  • Cons
  • "Was told not to talk to others around me and was belittle by middle management(in 5 reviews)

  • "Mgt is all over the place, horrible work environment(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      True to Their Values

      31 Mar 2021 - Community Relations Manager in Lubbock, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Organizations often poll their employees, but do little or nothing with the feedback. Superior is passionate about their employees and out of those employee surveys come amazing initiatives to solve problems and create a better work environment for their employees. A lot of organizations also focus on “engagement”, but Superior takes it a step further to have in-depth discussions with team members to identify areas of improvement and develop innovative ideas for truly engaging everyone. The benefits are amazing; great health insurance, 401K, paid time off, stock option, etc. I feel lucky to get to work for this organization. Communication is key for me and leadership does their very best to communicate goals, where we are doing great, and where we need improvement. Covid was a crazy time, but Superior really stepped up to care for its employees. This is probably why they were named one of the Best Places for Working Parents by Early Matters Greater Austin.

      Cons

      This isn’t really a con for me because I have learned to embrace and accept this, but constant change is for sure the key to success for this organization. You can’t be the best if you aren’t always striving to be better and better. Some people find this to be challenging if they are not used to an ever changing workplace, but overall I totally recommend Superior HealthPlan as an employer.

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      Superior HealthPlan Response

      Marketing & Communications Specialist

      Thank you for your service and your feedback! We strive to create an environment that supports employees in all aspects of their development and growth, and are committed to promoting an inclusive and engaged environment. We’re happy to hear you feel the same. Thank you for keeping Superior a great place to work!

    2. 4.0
      Current Employee, more than 5 years

      Great place to work!

      6 May 2021 - Manager of Service Coordination in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility, diversity, innovative, inclusive, and room for advancement.

      Cons

      Some people are not held responsible for their unprofessional attitude.

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    3. 4.0
      Current Employee

      Good company

      29 Apr 2021 - Prior Authorization Nurse in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good place to work. Good benefits.

      Cons

      Busy OT. Management not understanding

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    4. 5.0
      Current Employee, more than 5 years

      Great Company!

      8 Apr 2021 - Account Manager II in Corpus Christi, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      *Great Department Collaboration *Company offers and encourages expanding knowledge *Strives to improve areas that score low with employee satisfaction

      Cons

      * Maternal benefits could be better. SHP offer great benefits to our members, improvements to maternal benefits for employees would be great

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      Superior HealthPlan Response

      Marketing & Communications Specialist

      Thank you for your service and feedback! We aim to create an inclusive and supportive environment that lends itself to employee growth and development and are always striving to incorporate employee ideas to improve processes. If you have any suggestions you’d like to share, please email our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.

    5. 5.0
      Current Employee, more than 5 years

      Great Support ,Awesome Benefits

      1 Apr 2021 - Service Coordinator in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The support system is the best, the Acknowledgement , the company works with you in any situation , endless opportunity for advancement, company is open to your ideas to make processes better

      Cons

      I cannot think of any.

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      Superior HealthPlan Response

      Marketing & Communications Specialist

      Thank you for your feedback and service! Creating a supportive environment is the best thing we can do for employees and are proud that you continue to feel supported throughout your time at Superior. If you have any additional suggestions or ideas, please email our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.

    6. 5.0
      Current Employee

      Great place to work

      18 Apr 2021 - Care Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great leadership, great pay and benefits

      Cons

      with they would reimburse for internet cost.

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    7. 1.0
      Former Employee

      DO NOT WORK FOR SUPERIOR HEALTHPLAN_AUSTIN TX!

      26 Dec 2020 - Medical Management in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Centene Corp. has decent pay and benefits. Centene Corp. has the right idea; they want all companies under their umbrella to place the member first; unfortunately, that isn't easy to control when you are a huge corporation. Superior in Austin, TX, has to be one of the worst (if not worst) company's in the Centene Corp. They procrastinate, prolong, and deny payments, their number one priority is NOT the member, they manipulate reports to make themselves look good, and they pit mid-management against each other to cause constant chaos.

      Cons

      Superior HealthPlan is a horrible company to work for; they only advance their friends, many of who are severely unqualified for the job. Executive leadership goes home at 4:30-5:00 pm while Directors and Managers stay behind to get their work done for them. The expectation is for Directors and Managers to work ungodly hours (12-16 hours a day) and be at Executive Leadership beck and call on the weekends. Superior is a horrible, degrading, and demeaning place to work. The turnover is off the charts! DO NOT WORK HERE!!

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      3 people found this review helpful
    8. 1.0
      Current Employee, more than 1 year

      They say they care but don't...

      26 Apr 2021 - Behavior Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits Annual raises/bonuses Diversity and Inclusion

      Cons

      Bosses play favorites They say they care about work life balance but they really don't.

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    9. 3.0
      Current Employee

      Work hard

      29 Apr 2021 - Pharmacy Coordinator in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay, bonuses, nice cafe and facility grounds

      Cons

      Micro-management, call center, over worked

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    10. 3.0
      Former Employee, more than 3 years

      Good starter Job

      21 Apr 2021 - Referral Coordinator in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      very good pay. it helps you get by

      Cons

      just jump in and swim

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