High targets, low pay - PPI Case Handler Capita Employee Review

3.0
3 Mar 2014
Recommend
CEO approval
Business outlook

Pros

They will take anyone, so it's an inning into an office position for a young graduate.

Cons

The pay is quite low, the targets higher than others and the turnover rate of staff very high. Capita seems ok with that. Not big on investing in people.

Explore other reviews about Capita

5.0
7 Jul 2025
Recommend
CEO approval
Business outlook

Pros

it was very good job

Cons

it was a stressful work environment

3.0
17 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Friendly Team ,Good Environment .

Cons

I need not experience any cons so far.

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