Accenture Customer Service Representative (CSR) interview questions
Updated 27 May 2026Difficulty
Average
Experience
Mostly positive
How others got an interview
- 14%Employee referralEmployee referral
- 11%RecruiterRecruiter
- 7%Recruitment agencyRecruitment agency
- 6%In personIn person
- 3%OtherOther
- 3%Campus recruitingCampus recruiting
Interview search
166 interviews
Accenture interviews FAQs
- Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative (CSR) roles take an average of 13 days to get hired, when considering 34 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 26 days.
- Common stages of the interview process at Accenture as a Customer Service Representative (CSR) according to 34 Glassdoor interviews include:
Phone interview: 20%
Skills test: 16%
Background check: 14%
One on one interview: 14%
Presentation: 11%
IQ intelligence test: 9%
Personality test: 6%
Group panel interview: 5%
Drug test: 4%
Other: 1%
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