Who we are

About this Role

What you will do

• Support and operate Vodafone services and underlying DevOps components
• Define and implement monitoring strategies aligned with KPIs to ensure service availability and performance
• Proactively monitor systems to identify anomalies and resolve issues before impact
• Manage incident troubleshooting across application and infrastructure layers, collaborating with project teams
• Implement backup and restore strategies and ensure operational readiness
• Support software rollouts and deployments using appropriate automation and release strategies
• Handle PBI processes including resolution, coordination, and reporting
• Provide 24/7 on-call support based on defined support models

Who you are

• Experienced in Unix/Linux environments with working knowledge of Java
• Strong expertise in shell scripting and Python scripting
• Proficient with GitHub and GitHub Actions for change control and automation
• Hands-on experience with Terraform, Kubernetes, and Helm
• Familiar with AWS cloud environments including setup, scripting, and management
• Knowledge of networking concepts and troubleshooting techniques
• Understanding of SQL, PL/SQL, or NoSQL databases such as Influx, PostgreSQL (Timescale), or MongoDB
• Skilled in monitoring tools such as CloudWatch, Grafana, Prometheus, Dynatrace, or Instana
• Experience in data analysis tools such as Splunk or Dynatrace
• Good understanding of web technologies including HTTP, SSL, headers, APIs, and IP concepts
• Knowledge of ITIL processes, particularly Incident and Problem Management
• Familiar with configuration management and identifying security vulnerabilities (e.g. Qualys)
• Exposure to Kafka/Redpanda cluster deployment and management
• Strong communication, collaboration, and conflict resolution skills
• Experience working in cross-cultural and Agile delivery environments
• A proactive, quality-focused individual with a continuous improvement mindset

Not a Perfect Fit?

What’s in it for you

• Opportunity to work on large-scale, global telecommunications platforms
• Exposure to modern cloud-native technologies and DevOps tools
• Collaborative and inclusive team environment across geographies
• Continuous learning through real-world problem solving and innovation
• Experience in managing high-availability systems within a 24/7 model

What skills you will learn

• Advanced cloud infrastructure management and automation practices
• End-to-end DevOps lifecycle including CI/CD and deployment strategies
• Deep expertise in monitoring, observability, and performance optimisation
• Incident management and reliability engineering in production environments
• Cross-functional collaboration in global Agile teams

VOIS Equal Opportunity Employer Commitment

Join Us

Alert

Follow us on social media and #StayConnected

• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/
• You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2