Customer Success Manager applicants have rated the interview process at Adobe with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 66.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 16 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Adobe overall takes an average of 16 days.
Common stages of the interview process at Adobe as a Customer Success Manager according to 8 Glassdoor interviews include:
One on one interview: 21%
Phone interview: 18%
Skills test: 18%
Group panel interview: 11%
Presentation: 11%
Background check: 7%
Personality test: 7%
IQ intelligence test: 4%
Other: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 months. I interviewed at Adobe (Dublin, Dublin) in Apr 2018
Interview
I applied in for the role at the end of January 2018. In March I initial phone screening with the recruiter and afterwards to onsite interviews, for one I needed to prepare a presentation. I am very disappointed about the recruiting process, as only received a very generic email at the beginning of May that the will not proceed with my application, no real reasons mentioned. I asked the recruiter for feedback and provided times for a call, but did't get a reply.
Interview questions [1]
Question 1
Questions were quiet generic. The interviews focused on making sure that the candidate has a good understanding of the role.
I was disappointed to have had such an unfortunate interview experience after hearing so many positive things about Adobe. The process started with a last-minute reschedule request from the recruiter, followed by her arriving 10 minutes late to the rescheduled interview. While the recruiter was transparent about the delay ("talking with a coworker and completely forgot we were supposed to connect"), it did set an inconsistent tone for the process. That said, the role and team itself seemed interesting, and I appreciated the insight shared during the initial conversation.
After what felt like an otherwise positive conversation, I was told that I would be moving forward to the next round (a 1:1 with the hiring manager) and would hear back within a day or two to schedule. However, I did not receive any follow up for almost three weeks despite checking in multiple times with the recruiter on next steps. After sending these unanswered emails, I ultimately received a generic rejection with no additional context.
Overall, while Adobe has a strong reputation, the communication and coordination throughout this process did not reflect the level of professionalism I was expecting, particularly for a candidate experience at this stage.
I applied through university. The process took 4 days. I interviewed at Adobe
Interview
Cv shortlisting followed by face to face interview which included non technical questions, scenario based & cv based. Interview lasted upto 30 minutes. Cv shortlist on basis pf academics since fresher role it is
Interview questions [1]
Question 1
Basic Hr questions & customer related scenario based questions
I applied online. I interviewed at Adobe (London, England) in Dec 2025
Interview
I had three rounds of interview for an hybrid position. The third one was with three people, being one of them the Manager I would work with. This woman was not nice at all
Interview questions [1]
Question 1
tell us about a time you had a problem with a customer