Education Qualification :
Any Graduate (Engineering / Science)

Skills :
Primary -> Technology | Zscaler| 1 - Aware
Primary -> Technology | Bluecoat Proxy | 4 - Advanced
Primary -> Technology | ZIA | 5 - Expert
Secondary -> Technology | ZPA | 2 - Knowledgeable

Secondary -> Technology | ZDX | 2 - Knowledgeable

Job description:
We are seeking an experienced Zscaler Engineer to support the BAU Support of Zscaler security services including ZIA, ZPA, ZDX, GRE Tunnels, Zscaler Client Connector (ZCC), and Branch Connectors. The candidate will play a key role in driving/supporting secure cloud adoption and ensuring scalable, high-performing zero-trust architecture across the enterprise.

Key Responsibilities:
 Support end-to-end architecture for ZIA, ZPA, ZDX and Browser Isolation to enable secure, scalable access to internet, SaaS, and private applications.
 Develop and maintain diagrams and documentation for Zscaler integration with existing infrastructure, including on-prem, hybrid, and cloud environments (AWS, Azure, GCP).
 Provide secure access to privileged systems using ZPA PRA to eliminate traditional VPNs
 Implement GRE/IPSec tunnels and Branch Connectors for branch office connectivity to the Zscaler cloud.
 Support scalable Zscaler Client Connector (ZCC) deployment strategies across various device platforms (Windows, macOS, iOS, Android).
 Lead Change implementation and rollout of Zscaler services, including policy configuration, SSO integration, log forwarding, and traffic steering.
 Work closely with security operations, networking, and endpoint teams to ensure smooth onboarding and integration.
 Support deployment of ZDX for performance visibility and user experience monitoring.
 Ensure compliance with enterprise security policies and regulatory standards
 Tune ZIA and ZPA policies for optimal security posture and performance.
 Troubleshoot complex issues related to latency, access control, and traffic forwarding
 Conduct risk assessments and support incident response efforts related to Zscaler infrastructure.
 Lead technical workshops and discovery sessions with clients to assess current infrastructure and define future-state architecture
 Drive automation and integration using Zscaler APIs and tools like Terraform, Ansible, or scripting languages (Python, PowerShell)