EXL Service CSA - Customer Service Associate interview questions
based on 2 ratings - Updated 7 Nov 2024
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
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2 interviews
EXL Service interviews FAQs
CSA - Customer Service Associate applicants have rated the interview process at EXL Service with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.8% positive. This is according to Glassdoor user ratings.
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I applied online. I interviewed at EXL Service (Pasay, Pasay) in Oct 2024
Interview
Interview process was easy and they want me to process my PEME and drug test in the said clinic that they provided. The have a very accommodating staff that answer my question/query.
There were 4 round of interview overall. Firstly HR round normal question like education background any gap in career and experience and so on..
Next round is assessment and after that ops round and last was voice test interview.
Interview questions [1]
Question 1
What are differences between confidence and over confidence?