Claims Representative applicants have rated the interview process at UnitedHealth Group with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 58.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Representative roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at UnitedHealth Group overall takes an average of 11 days.
Common stages of the interview process at UnitedHealth Group as a Claims Representative according to 2 Glassdoor interviews include:
One on one interview: 25%
IQ intelligence test: 25%
Skills test: 25%
Background check: 25%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (Kingston, NY) in Jan 2011
Interview
I applied for this position online. I had the interview within a few weeks, it was a standard interview that asked about your background and how you think you would fit with the company. After that I received an offer of employment and once I accepted there was an introduction orientation.
I applied online. The process took 3 weeks. I interviewed at UnitedHealth Group (Wisconsin Dells, WI) in Mar 2026
Interview
Video Interview - very positive, just answer honestly and be positive. Questions that are recorded and you answer. If you don't like your answer, you can stop and restart the recorded answer.
I interviewed at UnitedHealth Group (Eau Claire, WI)
Interview
I had a one on one interview at the building in Eau Claire, WI near Festival after completing the first round of testing at a different site. It was a relaxed one on one interview in a small room off of the main lobby.
Interview questions [1]
Question 1
Can you describe a time when you were faced with an ethical dilemma?
Interview was a recorded interview with 2-3 tries for your recording to each question. Use the STAR method and practice your answers before answering. The questions were your basic interview questions about yourself and personality.