Magic Food Zone is seeking an experienced and result-oriented General Manager – Operations to lead and manage multi-unit restaurant and food court operations across our hospitality portfolio.

Key Responsibilities:

• Oversee end-to-end operations across multiple restaurant and food court locations
• Drive sales growth, profitability, and operational excellence
• Ensure compliance with SOPs, food safety, hygiene, and quality standards
• Monitor food cost, labour cost, wastage, and operational KPIs
• Lead, mentor, and develop outlet management teams
• Conduct regular audits, reviews, and performance evaluations
• Enhance customer experience and service standards across all outlets
• Manage manpower planning, training, and productivity
• Review MIS reports and implement corrective actions
• Support new outlet launches and business expansion initiatives

Requirements:

• 10+ years of experience in restaurant, QSR, food court, or hospitality operations
• Proven experience managing multiple outlets
• Strong understanding of restaurant P&L, cost control, and team management
• Excellent leadership, analytical, and problem-solving skills
• Willingness to travel across locations

Pay: ₹100,000.00 - ₹500,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Health insurance
• Internet reimbursement
• Paid sick time
• Provident Fund

Application Question(s):

• What is your current salary?
• What is your expected salary?

Experience:

• Hospitality: 1 year (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person