Basic Function
The Services Program Manager leads the Customer Team readiness activity for new product releases and major enhancements within the Product Development Lifecycle Process (PDLC). Coordinates roadmap direction, identifies and engages stakeholders both internal and external to CDK, is able to look outside of CDK for potential solutions relative to Customer Team goals and initiatives as they relate to new product releases and enhancements. Provides detailed focus to strategy and aligns said strategy with other departmental influencers including engineering, sales, implementation and finance when necessary.
Responsibilities & Essential Functions
Qualifications – minimum
Education/ Experience - Minimum
Education/ Experience - preferred
PMP, Agile, or similar certification preferred
At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
CDK is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@cdk.com .
Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.
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