Concentrix CSA - Customer Service Associate interview questions
Updated 8 Dec 2025Difficulty
Average
Experience
Very positive
How others got an interview
- 40%Recruitment agencyRecruitment agency
Interview search
11 interviews
Concentrix interviews FAQs
- CSA - Customer Service Associate applicants have rated the interview process at Concentrix with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.7% positive. This is according to Glassdoor user ratings.
- Candidates applying for CSA - Customer Service Associate roles take an average of 4 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 10 days.
- Common stages of the interview process at Concentrix as a CSA - Customer Service Associate according to 7 Glassdoor interviews include:
One on one interview: 22%
IQ intelligence test: 15%
Phone interview: 15%
Skills test: 11%
Drug test: 11%
Presentation: 11%
Personality test: 11%
Background check: 4%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(5480) ;
- Team Leader(1848) ;
- Agente De Atendimento(1628) ;
- Customer Service Advisor(1438) ;
- Customer Service Representative (CSR)(1284) ;
- Advisor(958) ;
- Customer Service Agent(748) ;
- Customer Service(640) ;
- Technical Support Engineer(635) ;
- Technical Support(622) ;
- Operations Manager(592) ;
- Content Moderator(550) ;
- Assistant Manager(538) ;
- Customer Advisor(432) ;
- Sales Advisor(407) .
