Assistant Manager, Service Delivery (EPT)

Our 30-year journey rides on the passion of over 27,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 650+ diverse types of vessels.

Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others.

In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potential, regardless of your background. We are looking for individuals who are ambitious about making a strong contribution to FLEET’s short and long-term sustainable growth – whether you are dealing directly with clients or working in a role supporting the business, such as technology, legal or communications.

Job Position Summary

Responsible for recruitment & planning of engineers ranks as per the company selection matrix, with proper valid certification, and to ensure that recruitment is as per the budgetary constraints set up by management.

Key Roles and Responsibilities

• Responsible for independent Planning of Sr. Engineers in DRY Fleet vessels.
• Liaising with all the branch offices and maintaining the availability list for their reporting seafarers and retaining them by placing on vessels timely.
• To co-ordinate with in-house and external training facilities for relevant training and certification of officers.
• Liaising with operations/candidates for smooth joining.
• Updating Documents on Paris System.
• Preparation of Checklist.
• PR with onboard seafarer’s families and liaising for their Visas at the time of family joining.
• Advising the on-leave officers to revalidate their expiring documents before their next contract.
• To maintain pool of officers and retention of officer.
• Ensure crew management system is updated by regular checks on seafarer's data entry in the company's crewing software.
• Maintaining and updating recruitment planners. To forecast requirement of officers for vessels to avoid untimely and unplanned crew reliefs which lead to unwarranted expenses.
• Handling & Coordinating with International Manning Offices Staff and Other Nationality Officers for their joining formalities.
• Travel arrangements, accommodations for seafarers at the time of their trainings.
• To Maintain KPI and Deployment list.

Job Experience, Functional Knowledge and Qualifications

• Degree holder of any faculty with minimum 3years of work experience in shipping industry
• Experience in Planning 3-4 years. Experience in shipping industry dealing with sea-based requirements.
• Individual contributor role
• Experience in leveraging online sourcing techniques and using Social Networking, user groups and industry associations for targeting and attracting passive talent
• Excellent knowledge of Internet-based recruiting tools
• Experience in leveraging a Referral network in a corporate environment
• Program management experience for sustained talent attraction drives

Fleet Management Limited is committed to diversity, equity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local laws.