Locations: London | Boston | Gurgaon | Atlanta

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

YOU’RE GOOD AT

• Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work
• Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities
• Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability
• Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis
• Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes
• Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals
• Embracing Agile ways of working and adapting quickly to changing priorities and business needs

What You'll Bring

• • 6+ years of experience developing and maintaining ServiceNow solutions
  • Strong experience with CMDB and IT Asset Management (models, lifecycle, hardware)
  • Experience in platform performance, integrations, and overall platform reliability (experience with upgrades and maintenance is a plus)
  • Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging
  • Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps
  • ServiceNow certifications are highly preferred

Who You'll Work With

Additional info

*** For US locations only ***

In the US, we have a compensation transparency approach.

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

• The base salary range for this role in Boston is $134,000-$164,000.

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a bonus of up to 16% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

All of our plans provide best in class coverage:

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children

• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs

• Dental coverage, including up to $5,000 in orthodontia benefits

• Vision insurance with coverage for both glasses and contact lenses annually

• Reimbursement for gym memberships and other fitness activities

• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan

• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement

• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)

• Paid sick time on an as needed basis

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.