CSA - Customer Service Associate applicants have rated the interview process at Concentrix with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.7% positive. This is according to Glassdoor user ratings.
Candidates applying for CSA - Customer Service Associate roles take an average of 4 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 10 days.
Common stages of the interview process at Concentrix as a CSA - Customer Service Associate according to 7 Glassdoor interviews include:
One on one interview: 22%
Phone interview: 15%
IQ intelligence test: 15%
Skills test: 11%
Drug test: 11%
Presentation: 11%
Personality test: 11%
Background check: 4%
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The process took 3 days. I interviewed at Concentrix (New Delhi)
Interview
It was all about voice process for amazon.in, they were judging presence of mind, Communication skill etc they held around 12 rounds each was eliminator. It was really a good experience
Over the phone initial interview, the questions are basic theyre just testing how well you speak in english. Avoid saing po and opo, research about the company and the position youre applying for.
Usually the hiring process goes like this
Appy-take the Exam-two rounds of Interview-Job Offer-Hired. It will take weeks for the hiring process since they need to attend other applicants as well.
Interview questions [1]
Question 1
Do they notify you immediately if you're passed or not?