Key Responsibilities:

• Gather and analyze data to align customer requirements with existing solutions and identify gaps requiring customization.

• Oversee project activities from a technical standpoint, ensuring smooth execution.

• Validate and accept development and deployment deliverables that meet customer expectations.

• Participate in triage meetings to assess and prioritize testing issue resolutions.

• Manage post-implementation support, ensuring timely resolution of issues for project closure.

• Evaluate ROI and customer benefits upon project completion.

• Ensure a seamless handover to the project support team.

• Maintain overall quality standards for all project deliverables.

• Willing to relocate across India after training.

Requirements:

• Excellent communication skills with fluency in English (mandatory).

• Strong presentation and interpersonal skills.

• Willingness to travel across India and overseas.

• Proficiency in Microsoft Office (Excel, Word, etc.).

• Strong analytical and problem-solving abilities.

• ERP certification (e.g., “Data Analyst”) is a plus.

• Effective time management and organizational skills.

Tangible Benefits:

• Open House sessions.

• Recognition programs: Edunextian of the Month, Best Team Player of the Month, Client Care Award.

• Festival celebrations and Founders’ Day events.

• Quarterly team parties with team leaders.

• Incentive programs and referral bonus benefits.

• Mediclaim coverage.