L2 Infrastructure & Deployment Support Engineer

Location: Mumbai (Client Site / Onsite Deployment)
Job Type: Full-time
Experience Required: 2–4 Years
Industry: Banking / BFSI / Financial Technology

Job Overview

We are seeking a technically skilled L2 Infrastructure & Deployment Support Engineer to support enterprise banking and financial application deployments across secure Datacenter (DC), Disaster Recovery (DR), UAT, and Production environments.

The ideal candidate will have hands-on experience in infrastructure deployment, application support, monitoring, troubleshooting, and coordination with infrastructure, database, network, and security teams in enterprise environments.

Key ResponsibilitiesInfrastructure Deployment & Support

• Install, configure, deploy, and maintain applications across UAT, Production, and DR environments
• Support Linux (RHEL, Ubuntu, CentOS) and Windows Server environments
• Deploy and manage Nginx, Apache, IIS, Node.js, PM2, and Redis
• Configure and validate reverse proxies, SSL/TLS certificates, DNS, VPN connectivity, firewall rules, and load balancers
• Support VMware and Nutanix-based virtualization environments
• Perform infrastructure validation, server hardening, and deployment readiness checks
• Coordinate deployment activities across multiple enterprise environments

Database Support

• Perform Oracle database connectivity validation and first-level troubleshooting
• Validate Oracle Listener, TNS configurations, database service availability, and schema connectivity
• Coordinate with DBA teams for user creation, tablespaces, schemas, and database configuration
• Monitor backup validation and storage mount availability
• Working knowledge of PostgreSQL and MySQL

Networking & Security Support

• Troubleshoot TCP/IP, DNS, VPN, ACL, firewall, proxy, and port connectivity issues
• Coordinate privileged access workflows through PAM/Bastion environments
• Support dependency connectivity validation and URL whitelisting
• Participate in VAPT coordination and remediation tracking
• Support OS patching, dependency updates, and security compliance validation

Monitoring & Operational Support

• Monitor CPU, memory, disk, network, application, and database services
• Perform daily health checks and infrastructure monitoring
• Analyze logs and troubleshoot environment-level issues
• Raise and track incidents through ITSM/ticketing systems
• Escalate issues to L2/L3 teams and coordinate resolution
• Support deployment validation, rollback planning, and production stabilization

Application & Integration Support

• Support deployment and validation of APIs and enterprise integrations
• Validate APIs using Postman and cURL
• Support integrations involving SFTP, Email/SMS gateways, WhatsApp gateways, CBS, DMS, and security endpoints
• Assist in patch deployments, release implementation, and configuration validation
• Support UAT-to-Production transitions, DR drills, and failover testing

Documentation & Governance

• Prepare and maintain SOPs, deployment documents, installation guides, configuration sheets, incident reports, and status reports
• Maintain audit-ready implementation and deployment records
• Track CR/SR/ticket workflows and implementation dependencies
• Coordinate with infrastructure, database, network, security, and application teams

Required Skills

• Linux Administration (RHEL, Ubuntu, CentOS)
• Windows Server
• Nginx, Apache, IIS
• Node.js, PM2
• Redis
• Oracle Database fundamentals
• PostgreSQL / MySQL basics
• TCP/IP Networking
• DNS, VPN, ACL, Firewall
• SSL/TLS
• Reverse Proxy
• Load Balancer
• VMware / Nutanix
• Shell scripting (basic)
• Git basics
• API validation using Postman / cURL
• ITSM / Ticketing tools
• Log analysis and troubleshooting

Preferred Qualifications

• Experience in Banking / BFSI infrastructure environments
• Exposure to DC-DR architecture and high availability environments
• Experience with enterprise application deployments
• Knowledge of VAPT/security compliance processes
• Basic Docker/containerization exposure

Education

Bachelor’s degree, diploma, or equivalent qualification in Computer Science, Information Technology, Electronics, or related technical discipline.

Work Environment

• Full-time onsite role in Mumbai
• Support during deployment windows, patch activities, DR drills, and production releases
• Weekend or extended-hour support when required
• Client-facing enterprise implementation environment

Ideal Candidate

• Strong troubleshooting and issue resolution skills
• Ability to work in high-pressure production environments
• Excellent coordination and communication skills
• Strong ownership and accountability
• Process-oriented with good documentation discipline

Pay: ₹50,000.00 - ₹80,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Provident Fund

Work Location: In person