Job Title: Commercial Insurance Operations Specialist (US Fintech – Night Shift)

Company: Givesurance Insurance Services, Inc. – Backed by 500 Startups

Location: Remote (India)

Shift: Monday – Friday, 8:00 AM – 4:00 PM PST (California Time) Pay: $350.00 – $380.00 USD per month

About Us

Givesurance is a cutting-edge fintech insurance brokerage backed by 500 Startups, with headquarters in Woodland Hills, CA. We specialize in simplifying the commercial trucking insurance process through innovative technology and exceptional service. We are looking for high-energy, detail-oriented professionals to join our global operations team.

We value long-term loyalty. We are looking for individuals who want to build a fulfilling 5+ year career in a positive, high-growth environment.

Job Responsibilities

As a Claims & Application Processor, you will be the backbone of our daily operations:

• High-Volume Communication: Conduct frequent phone calls with US-based insurance carriers, adjusters, and clients to move files forward.
• Claims Processing: Manage the lifecycle of commercial insurance claims, including coordinating "Spill Cleanup" and physical damage repairs.
• Application Management: Accurately process and submit new insurance applications using our proprietary fintech systems.
• Underwriting Coordination: Work closely with US underwriters to ensure all data is accurate and compliance standards are met.
• Workflow Optimization: Troubleshoot system issues and maintain meticulous digital records in our CRM.

Job Requirements

Communication Excellence (Non-Negotiable):

• Exceptional English Skills: You must have great English speaking and grammar skills. You will be on a lot of phone calls with American adjusters and business owners daily.
• Professional Writing: Ability to draft clear, legally-sound emails to insurance carriers and clients.

Technical & Operational Skills:

• System Proficiency: Expert-level use of Gmail, Google Calendar, Excel, and Word.
• Attention to Detail: Meticulous accuracy in data entry and document management.
• Experience: Prior experience in US Insurance, Claims, or a high-level International BPO is highly preferred.

Home Office Requirements:

• Education: Bachelor’s Degree required.
• Hardware: Reliable computer and a high-speed, stable internet connection.
• Power: A mandatory backup power source (UPS/Inverter) to ensure zero downtime during electricity outages.

Compensation & Benefits

• Monthly Salary: $350.00 – $380.00 USD (Paid via International Wire/Transfer).
• Sick Leave: 3 paid sick days (with doctor’s note) available after 90 days.
• Paid Vacation: 5 paid vacation days after 12 months of employment.
• Growth: Opportunity to learn the inner workings of the US Fintech and Commercial Insurance industry.

How to Apply

Please submit your resume along with a cover letter explaining why you are a great fit for this role. We look forward to hearing from you!

Job Type: Full-time | Work Location: Remote

Job Type: Full-time

Pay: From ₹35,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Work from home

Education:

• Bachelor's (Preferred)

Work Location: Remote