The roles require candidates to go through an L2 coder pad (primarily debugging) and interviews with AppDev.

Responsibilities:

Maintain a proactive approach throughout the day, with the ability to analyze, debug, and resolve issues.

• Develop and enhance the SRE strategy to ensure the scalability, reliability, and performance of the plant.
• Efficiently escalate issues to the development team, raise incidents, manage impact, and communicate with users and stakeholders.
• Automate manual processes to improve efficiency.
• Escalate issues to management on both support and development sides, raise problem tickets, and collaborate with development teams to address issues and drive transformations.
• Possess a solid understanding of technical concepts and be capable of writing code when necessary.
• Create documentation, runbooks, and code snippets to resolve issues and share them with the team.

Key criteria:

Level L2, L3 Application Support experience, preferably in the 6-10 years range.

• Technical Skills: Unix/Linux, any object-oriented programming experience (Java), with a good understanding of databases.
• Proficient in coding and debugging.
• Strong communication skills.

Excellent communication skills

Pay: From ₹1,800,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Work Location: Remote