Role Profile: Quality Assurance Manager

The Quality Assurance Manager will be responsible for ensuring the quality of agile web development projects built on Adobe Experience Manager (AEM) technology. This role involves integrating into an agile teams to deliver web content management systems (WCMS) in a highly complex and dynamic environment. The Quality Assurance Manager will work closely with the team and stakeholders to deliver high-quality solutions, ensuring these solutions are thoroughly documented and tested before release to production.

Key Responsibilities:

• Quality Assurance: Ensure the quality of agile web development projects are of highest standards.
• Solution Delivery: Work with the team to deliver high-quality Automation first approach solutions using latest technology and AI.
• Technical : Ready to contribute as an Individual contributor and also as Automation resource as and when required , well versed in usage of AI tools like copilot , Cursor AI etc.
• Documentation and Testing: Ensure solutions are well-documented and tested before production release.
• Agile Methods: Comfortable working with agile development methods.
• Strategic Vision: Provide strategic vision with clear adoption strategy to the teams on process , tools especially AI.

Tech Profile/Essential Skills

• 10+ years of experience as a QA automation engineer, including at least 2 years as a QA Manager.
• Proficient with open-source UI test tools like Selenium WebDriver and JavaScript.
• Strong hands-on expertise in programming languages such as Java, Python, or .NET.
• Proactive and hands-on approach with a "go and get it done" attitude.
• Capable of enabling the team to align with in-sprint automation and creating the right processes as per team's culture.
• Experienced in API testing using tools like Postman and SoapUI.
• Familiar with software delivery methodologies such as Agile/Scrum.
• Skilled in supporting and evolving CI/CD platforms for continuous testing.
• Proficient in working with Linux/UNIX operating systems, including shell scripting.
• Good knowledge of cloud services, particularly on the AWS platform.
• Experienced in web-based application testing, covering both API and UI.
• Knowledgeable in SQL, REST, JSON, XML, HTML, XPath, and CSS.
• Experienced in integrating the automation suite with BrowserStack to achieve high levels of automation quickly.
• Familiar with tools like Jira, Asana, Confluence, TestRail, and Zephyr.
• Capable of mentoring teammates to continuously innovate , improve using latest tools and technology especially AI.

Preferred Skills and Experience:

• Proficiency in performance test execution using tools like JMeter, Gatling, K6, or equivalent.
• Experience with Adobe Experience Manager (AEM) is desirable.
• Hands-on experience with Git or GitLab runners or equivalent.

Professional Skills:

• This is a hands-on managerial role requiring both technical expertise and people/project execution skills.
• Demonstrates knowledge of standard software quality assurance processes and methodologies.
• Experience in writing test cases and preparing test plans.
• Test experience in web CMS projects (both front-end and back-end).
• Knowledge of Agile and DevOps methodologies.
• Strong troubleshooting skills combined with excellent communication skills and the ability to perform duties independently.
• Experience with typical enterprise requirements management tools and development stack.
• Strong analytical, problem-solving, and conceptual skills.
• Effective verbal and written communication skills and excellent interpersonal skills.

Detailed Responsibilities:

• Serve as a professional in a team of QA Engineers, contributing to best practices for quality assurance.
• Participate in the planning and implementation of testing and quality strategies for new and existing projects.
• Collaborate with a Scrum team to deliver digital experiences on the AEM platform.
• Work closely with stakeholders.
• Ensure code quality through an automation-first testing approach.
• Create, guide, and maintain test automation.
• Set up automation test platforms for developers to execute test cases and capture metrics to ensure quality output from the team.
• Write BDDs for the codebase and understand scenarios based on business requirements.
• Conduct performance tests and capture performance metrics for the application.
• Lead QA engineers to form a high-performing team with a vision of continuous improvement.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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