As a Clinical Operations Associate at Nao Medical, you will work directly with the Director of Advanced Practice to support provider performance, operational efficiency, and strategic initiatives. This role goes beyond traditional executive support. You will act as an extension of the Director by analyzing data, identifying trends, and providing actionable insights that drive clinical and operational decisions.
The ideal candidate is highly analytical, detail-oriented, and proactive, with the ability to think critically and operate in a fast-paced healthcare environment.
At Nao Medical, you won’t just be supporting operations—you’ll be directly influencing clinical performance and patient care outcomes. This role offers:
Direct Impact on Clinical Operations:
Work alongside senior clinical leadership to improve provider performance and patient outcomes across multiple sites
Entrepreneurial Environment:
Join a fast-paced, high-growth organization that values initiative, ownership, and continuous improvement
Provider Performance Monitoring
Review provider performance metrics and dashboards regularly
Track action items and ensure timely follow-ups
Strategic & Operational Support
Act as a thought partner by reviewing reports, documents, and operational data
Assist in preparing summaries and briefing materials for leadership discussions
Interview & Hiring Support
Participate in interviews for Advanced Practice roles
Support hiring decisions by assessing both clinical and operational fit
Executive & Administrative Support
Manage calendar, scheduling, and prioritization for the Director
Proactively remind and prepare the Director for upcoming priorities
Process Improvement
Identify inefficiencies in workflows and suggest improvements
Education:
Bachelor’s degree in Healthcare Administration, Business, or related field
Experience and Qualifications:
2–5 years of experience in healthcare operations, clinical support, or executive support
Experience working with healthcare providers (NPs, PAs, MDs) is a plus
At Nao Medical, we're revolutionizing healthcare by blending cutting-edge technology with heartfelt, personalized care. Over the past 13 years, we've proudly served more than a million New Yorkers at our various locations.
Our mission is simple: provide accessible, quality care tailored to each patient's needs through our multi-specialty practice. We're breaking down barriers, championing health equity, and delivering value-based care to create healthier communities.
Experience the Nao Medical difference. Join us in transforming healthcare, Nao!
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