About Persistent

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix® Assessment 2026 and Software Product Engineering PEAK Matrix® Assessment 2026.

About Position:

We are seeking a proactive Support Engineer with strong GCP expertise to provide technical support, troubleshoot cloud and system issues, and ensure smooth day-to-day operations. The position involves close collaboration with customers and internal teams in a fast-paced support environment, delivering reliable and timely solutions.

• Role: GCP DevOps
• Location: Navi Mumbai
• Experience: 10+ Years
• Job Type: Full Time Employment

What You'll Do:

• Provide technical support to customers and resolve software, system, and infrastructure issues
• Troubleshoot and diagnose problems across cloud, systems, and applications
• Support and maintain GCP-based environments
• Collaborate with cross-functional teams to ensure stable and efficient operations
• Monitor systems and respond to incidents and service requests
• Document solutions, processes, and known issues for future reference
• Ensure customer satisfaction through clear communication and timely resolution
• Stay updated with new technologies, tools, and best practices

Expertise You'll Bring:

• Strong hands-on experience with Google Cloud Platform (GCP)
• Proven troubleshooting and problem-solving skills
• Experience supporting production systems in a customer-facing role
• Good understanding of Linux/Unix environments
• Knowledge of networking fundamentals (DNS, HTTP/HTTPS, SSH, FTP, SMTP)
• Familiarity with system monitoring and incident management
• Ability to communicate effectively with technical and non-technical stakeholders

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let’s unleash your full potential at Persistent - persistent.com/careers

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”