Software Engineer – AI Voice Agents (Python / TypeScript, LLM, Full-Stack)

Company: GoZupees Location: Remote (India) Job Type: Full-time Experience: 3–6 years (senior profiles also welcome) Compensation: ₹12–28 LPA fixed (by seniority & skills) + ESOPs

About GoZupees

GoZupees is an AI-native software company building AI voice agents (VersaTalk) and AI operations platforms that our clients own outright as capital assets — not rent as SaaS — with on-prem and data-sovereign deployment options.

We deliver into telecoms, ISPs, legal services, and DTC/e-commerce across the UK, US, and India. Our systems are live in the real world: a US fiber ISP running six voice agents in production, a UK student ISP, a UK telecom channel via our Prodapt partnership, and US DTC brands. We're a remote-first team that moves fast — and we're bringing delivery in-house to scale it.

About the Role

We're hiring Software Engineers to build and ship production-grade AI voice systems and own them all the way through to live client deployments.

This isn't a prototype-and-walk-away role. We need engineers who write code that survives contact with real client traffic, real telephony, and real on-prem constraints — and who stay with what they build after it goes live. You'll work across the stack on conversation orchestration, LLM prompting and tool use, telephony/ASR/TTS integration, and the deployment of systems clients run themselves.

You'll report to the Founder & CEO (with a dotted line to a technical/delivery lead as the team grows). At this stage engineers are generalists who wear multiple hats within delivery — if you like ambiguity, ownership, and shipping things that matter, you'll thrive here.

What You'll Do

• Build and ship AI voice-agent features across the stack: conversation orchestration, LLM prompting/tool use, and the surrounding services
• Integrate telephony, speech-to-text (ASR), and text-to-speech (TTS); tune for real-time latency, reliability, and graceful failure
• Build integrations between our platform and client systems (CRMs, ticketing, telephony, webhooks)
• Package and deploy client-owned solutions across cloud and on-prem/data-sovereign environments
• Own code quality end to end: testing, observability, error handling, and maintainability of what you ship
• Work with the delivery/solutioning side to turn client requirements into working software, and support and debug live deployments
• Contribute to our internal platform and the AI-assisted tooling used across the company

Your First 90 Days

• 30 days: Dev environment set up; first small production changes shipped; you understand the voice-agent architecture end to end and at least one live client deployment
• 60 days: You own a feature or integration end to end and ship it to staging or a client; you're actively reviewing others' code
• 90 days: You're independently delivering scoped features and integrations, trusted with a live client deployment, and improving quality, testing, and tooling as you go

What We're Looking For

• 3–6 years building and shipping production software used by real users (not just prototypes, coursework, or tutorial projects)
• Strong in at least one of Python or TypeScript/Node; comfortable full-stack or backend-heavy
• Has integrated third-party APIs (and ideally LLMs) into real products and made them reliable
• Can reason about latency, error handling, and reliability in live, user-facing systems
• Writes tested, readable, maintainable code with good git/PR discipline
• Strong English communication — can explain technical tradeoffs to non-engineers (delivery, clients)
• Self-directed — can take a loosely-specced problem and ship a working answer

Strongly Preferred

• LLM application experience: RAG, function/tool calling, prompt engineering, evals
• Voice/telephony (Twilio, LiveKit, SIP) and/or ASR/TTS (Deepgram, Whisper, ElevenLabs, or similar)
• Cloud + containers (Docker, Kubernetes), CI/CD, infrastructure-as-code
• On-prem/self-hosted deployment experience (directly relevant to our client-owned model)
• Startup / early-stage experience; comfortable with ambiguity and shifting priorities

Compensation & Benefits

• Fixed salary: ₹12–28 LPA, by seniority and skills (AI/voice specialists and senior profiles sit toward the top of the band)
• ESOPs / stock options — you help build systems clients own, and you get a stake in what we build
• Remote-first role with real ownership, direct access to founders, and live production systems from day one

Working Hours & Location

• Location: Remote (India)
• Hours: Core daily overlap with UK business hours (core hours from ~1:00 PM IST) for standups and delivery syncs, with occasional flexibility for live UK/US client deployment windows

Start Date

Immediate — delivery capacity is our current bottleneck, and we're looking to onboard quickly.

GoZupees is an equal-opportunity employer. We welcome applicants of all backgrounds and are committed to building an inclusive, remote-first team.

Want to ship AI voice systems that real businesses run on? Apply now with your CV and links to production work you've shipped (GitHub, live systems, or a short note on what you built and owned).

Pay: ₹1,000,000.00 - ₹2,400,000.00 per year

Work Location: Remote