Job Purpose

This position is the single point of contact for identified system(s) and assumes overall responsibility and ownership of all assigned Systems for Sales - managing the execution of various projects on an ongoing basis. Additionally, this position is responsible towards exercising budgetary control over no. of projects/hours spent under each System. This position is also responsible for Commercial Management, Vendor Management, Market Evaluation of new solutions, Solution and design management, Project management, Management of Service Level Agreements and Service Level Objectives.

Job Context & Major Challenges

Job Context/Job Challenges:

Job Context: This position is the single point of contact for identified system(s) and assumes overall responsibility and ownership of all assigned Systems for Sales - managing the execution of various projects on an ongoing basis. Additionally, this position is responsible towards exercising budgetary control over no. of projects/hours spent under each System. This position is also responsible for Commercial Management, Vendor Management, Market Evaluation of new solutions, Solution and design management, Project management, Management of Service Level Agreements and Service Level Objectives. Job Challenges: Striking a balance between multiple projects/conflicting organizational priorities Addressing frequent changes in project priorities caused by changing business scenarios Managing complex vendor organisation Interdependent projects across technologies Managing user expectations in the changed scenario.

Key Result Areas