• Directly and through staff, manage and coordinate the operational activities for assigned functional area(s)/region(s)

• Ensures quality service and effective operations support for all assigned internal and external customers

• Leads high-performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees

• Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within areas of responsibility

• Participates in the review and improvement of operational systems and procedures relevant to assigned units

• Typically Nine to Eleven years of total experience in Operational Activities

• Six to Nine years of relevant experience in Operations Manager or Team Management role

Preferred Skills/Experience

• Experience in People management, Vendor invoice, Validation, and MSP

• Thorough knowledge of operational functions, systems, procedures, various products and/or services supported by the assigned area(s)

• Understanding of applicable Federal and State laws and regulations

• Thorough knowledge of applicable products, programs, financial analysis and related documentation as applicable

• Good organizational, managerial and project management skills

• Well-developed customer relations skills

• Excellent interpersonal and verbal and written communication skills

• Excellent supervisory and management skills

• Ability to manage multiple tasks

Work Mode: 5 Days in Office

Shift Timings: 6.30 PM to 3.30 AM

Location: Chennai