Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities

• Serve as an SAP SuccessFactors reporting expert, with a focus on design, development, and optimization of reporting solutions.
• Collaborate with stakeholders to gather, analyze, and validate business requirements related to reporting and analytics.
• Design and deliver custom and standard reports using SAP SuccessFactors reporting tools (e.g., Ad Hoc, Canvas/ORD, Advanced Reporting).
• Ensure alignment of reporting deliverables with business processes, compliance requirements, and user expectations.
• Identify reporting gaps and propose enhancements or workarounds as needed.
• Provide post-deployment support, troubleshoot issues, and work closely with the functional and technical teams to resolve them.
• Document technical specifications, report designs, test cases, and results.
• Manage change requests and emergency fixes related to reporting with appropriate impact analysis.
• Contribute to solution architecture and best practices in SuccessFactors reporting and data visualization.
• Provide training and guidance to end users on report usage and self-service capabilities.
• Support both new implementations and ongoing support engagements with expert reporting insight.

Qualifications

Certifications

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