Innovative, reliable, and secure infrastructure is critical to how Deloitte delivers technology solutions at scale. As an Infrastructure Specialist Engineer II, you will help support and enhance core infrastructure services, contribute to operational stability, and work with cross-functional teams to resolve technical issues and improve platform performance.

Work you'll do

As an Infrastructure Specialist Engineer II on the Infrastructure Engineering team, you will be responsible for:

• Supporting infrastructure operations, maintenance activities, and production issue resolution across enterprise environments
• Monitoring system health, troubleshooting incidents, and escalating issues based on severity and impact
• Performing configuration, patching, upgrade, and deployment activities for infrastructure platforms and tools
• Collaborating with engineering, application, and support teams to improve system performance, availability, and reliability
• Documenting technical procedures, environment details, and operational updates to support ongoing service delivery

The team

The Infrastructure Engineering team supports the platforms, systems, and operational processes that enable stable, secure, and scalable technology services across the organization. Team members work across infrastructure domains to maintain performance, resolve issues, and drive continuous improvement in support of business and technology priorities.

Location: Hyderabad

Shift Timings: 11 AM to 8 PM

Qualifications

Required:

• Bachelor’s degree
• 3+ years of experience in infrastructure support, systems administration, or platform operations
• Experience with incident management, system monitoring, and production support processes
• Experience with server, network, cloud, or enterprise infrastructure technologies
• Experience with operating system administration, patching, and configuration activities
• Experience documenting technical procedures, issue resolution steps, and support activities

Preferred:

• Experience supporting enterprise infrastructure environments in a large organization
• Experience with cloud platforms, virtualization, or automation tools
• Experience with scripting for operational support tasks
• Experience working with ticketing and monitoring tools
• Experience participating in infrastructure upgrades, migrations, or deployment activities
• IT infrastructure certification