Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience.

About Lowe’s
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

At Lowe's India, we are the enablers who help create an engaging customer experience for our $90+ billion home improvement business at Lowe's. Our 4000+ associates work across technology, analytics, business operations, finance & accounting, product management, and shared services. We leverage new technologies and find innovative methods to ensure that Lowe's has a competitive edge in the market. To know more about Lowe's India, visit Lowes.co.in

About the Team
The Digital Fulfillment Analytics Team enables data-driven decision-making across the post-purchase customer journey. The team drives measurement, deep-dive analysis, and insights generation for fulfillment inventory and planning, cancellations, returns, refunds, and other order lifecycle outcomes across Lowes.com and omnichannel fulfillment nodes.
Partnering closely with Fulfillment Operations, Inventory Planning, Transportation, Reverse Logistics, Customer Care, Digital Product, Technology, and Finance teams, Fulfillment Analytics ensures shared KPIs, consistent metric definitions, and actionable insights that improve customer experience while optimizing cost-to-serve.

Job Summary
The Sr. Manager – Fulfillment Analytics leads a team of analysts responsible for delivering high-impact, project-based analytics that improve inventory availability, planning effectiveness, and post-purchase outcomes, including cancellations, returns, and refunds.

This leader owns outcomes, not just reporting. They are accountable for identifying root causes, defining measurable improvement plans, and driving cross-functional action that delivers quantifiable results. Their work focuses on major initiatives and structural performance gaps, not day-to-day operational management.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.